Number portability
We migrate your existing numbers (landlines, mobiles, main number) to cloud telephony. Your clients continue to call the same numbers. No service interruption during the migration.
The pillars of cloud telephony
A complete solution that replaces your physical switchboard and unifies your communications
Virtual PBX (cloud IPBX)
A fully software-based telephone exchange: voice greeting, call routing, queues, voicemail, call groups and on-hold music. Everything is configured from a web interface — no hardware to install, no technician on-site. Add or remove lines in a few clicks.
Unified communications (UCaaS)
Voice, video, instant messaging and file sharing in a single platform. Your employees communicate from their desk, computer or smartphone using the same professional number. The boundary between office and field disappears.
Microsoft Teams integration
Make and receive telephone calls directly in Microsoft Teams. Your employees no longer need to switch between a physical phone and Teams — everything is centralized in the interface they already use every day.
What cloud telephony changes for your business
Full mobility
Your employees receive and make professional calls from their computer, smartphone or IP phone, wherever they are. Remote work, travel, multi-site: the same professional number follows them everywhere.
Native Teams integration
Telephone calls come directly into Microsoft Teams. Your employees answer, transfer and put calls on hold within the same interface they use for conversations and meetings. One tool for all communications.
CRM integration (Salesforce, HubSpot)
Inbound and outbound calls are automatically logged in your CRM. The customer record appears on screen as soon as the call comes in. Your sales reps save time and your managers have reliable call statistics.
Real-time statistics and supervision
A dashboard shows the number of calls received, missed, average duration and pick-up rate by team. You identify call peaks, staffing needs and areas for customer service improvement.
99.9% availability and hosting in France
The solution is hosted in data centers in France, GDPR compliant. The infrastructure guarantees 99.9% availability with geographic redundancy. Your communications are reliable, secure and sovereign.
Is your telephony holding back your business instead of supporting it?
- Your telephone switchboard is 10 years old — every change (adding an extension, updating a greeting, creating a call group) requires a technician and several days of lead time
- Your employees working remotely or on the road are unreachable on their professional number — they use their personal mobile, which raises confidentiality and brand image issues with your clients
- You are paying for fixed lines in empty offices — your telephony costs do not adapt to your actual activity and you maintain oversized contracts
- Your incoming calls are not tracked: you don't know how many calls are missed, which clients call most and which sales reps pick up fastest
The Air Cloud approach to telephony
Migrating your telephony is a full IT project in its own right. We manage it end to end so the transition is seamless for your teams.
Predictable and optimized costs
Cloud telephony eliminates the maintenance costs of physical switchboards, intervention fees and unused lines. You pay per active user, at a fixed monthly price. Our clients reduce their telephony budget by an average of 30 to 50% in the first year. We audit your current billing and present a cost comparison before migration.
An administration you control
The administration interface allows your IT team (or office manager) to manage users, call groups, greetings and redirects without advanced technical skills. We train your teams on day-to-day administration so you no longer depend on a vendor for every change.
Full integration into your Microsoft ecosystem
Telephony is not a standalone project. We integrate the solution into your Microsoft 365 environment: Entra ID directory, Microsoft Teams, Outlook. Your employees find their contacts, calendar and presence status in a unified experience. One partner for your telephony and your Microsoft environment.
Our services for cloud telephony
Telephony audit
We analyze your current telephony setup: number of lines, monthly costs, features used, call flows. You receive a comparative report between your current solution and a migration to cloud telephony, with a precise estimate of achievable savings.
→ Request a telephony auditMigration and deployment
We manage the entire migration project: number portability, virtual PBX configuration, endpoint deployment (softphone or IP phone), Teams and CRM integration, user training. Migration is carried out without service interruption.
→ Plan my migrationModern Workplace Pack
The Modern Workplace Pack includes cloud telephony as part of a comprehensive offer to transform your work environment: Microsoft 365, Teams, telephony, security and mobility.
→ Discover the Modern Workplace Pack